IELTS Letter, topic: Writing to a store manager about a helpful staff member

The topic of this letter appeared in a recent IELTS exam in the UAE. Below is a sample response that is likely to score Band 8 or above in IELTS. You recently had a positive experience at a department store where a staff member was very helpful to you. Write a letter to the store manager. In your letter: – Mention which part of the store you visited. – Describe how the staff member assisted you. – Suggest what you would like the manager to do to reward their good service. Answer Dear Sir/Madam, I am writing to express my appreciation for the outstanding customer service I recently received at your department store. During my visit to the electronics section, I was looking for a suitable laptop that met both my budget and technical requirements. One of your staff members,… Read More »IELTS Letter, topic: Writing to a store manager about a helpful staff member