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The questions below were shared by a student who took the IELTS test in Canada. Here are some model answers, to show you how you might respond to those questions: Speaking Part 3 (Discussion) 1. What are some common issues people face with online purchases? From my own experiences and what I’ve gathered from friends and family, there are a few issues when it comes to online shopping. The major one seems to be when the product quality does not match the description or images shown. It’s disheartening when you order something that looks perfect online, only to receive something quite different. Then there’s the issue of delayed shipments or, worse, packages that go missing in transit. In addition, it’s a complete headache to try to get a refund on damaged or poor-quality goods, or to try and explain to… Read More »IELTS Speaking Test in Canada (Part 3, Online Shopping and Customer Service)